Discussion

Policies to improve and reform adult social care should be based on an understanding of the needs of people using these services. The data in this analysis show that a considerable and growing number of younger adults use the adult social care system in England – often with very different needs and experiences to older people receiving care. Younger adults are also a heterogeneous group, using a range of services that are organised and delivered in a mix of different ways.

These differences have implications for the government’s approach to reforming social care. The headline pledge of ensuring that nobody will need to sell their home to pay for care will do little to improve the lives of many younger people with care needs. Policy action is also needed to boost access to publicly funded care and improve quality of services. Doing both of these will require additional government investment in social care. Any new proposals on social care reform will be partial unless they include a focus on younger adults.

With this in mind, we identify five implications for policy based on the data in our analysis.

  1. Growing gap between care needs and support available

    Our analysis illustrates a growing gap between younger adults’ care needs and the number of people accessing publicly funded care. Unmet need for social care among younger adults is difficult to measure, but – like has been estimated for older adults – could be significant. The proportion of younger adults reporting a disability grew by 4 percentage points between 2007/08 and 2017/18. Yet, despite recent increases in spending, the number of adults receiving publicly funded care fell over the same period. This may help explain the large increase in requests from younger adults to local authorities for support – most of which end up with no services received or people being signposted elsewhere. Costs of providing care have also grown faster than inflation, putting greater pressure on social care budgets.

    These pressures look set to increase, with growing numbers of people living with learning disabilities and other care needs, and living longer with them. These positive trends in life expectancy are not generally accounted for in projections of future demand for adult social care – meaning that funding pressures may be underestimated. In either case, additional funding will be needed if policymakers want to improve access for younger adults to publicly funded services. If this doesn’t happen, more people are likely to go without the care they need, additional pressure will be placed on unpaid carers or some combination of the two.

  2. Variation in quality and outcomes for service users and unpaid carers

    Quality and outcomes for younger adults are variable. A high proportion of younger adults are happy with the social care they receive but, in some cases, quality of care is unacceptably poor. Independent reports have highlighted tragic failures of care for people with learning disabilities, including evidence that poor quality health and social care services contribute to their premature deaths. The CQC has called attention to the declining quality of care for people who need support from mental health, learning disability or autism services. The data analysed in this report also suggest that information about services is not always easy to find, and there are variations in satisfaction with services and reported outcomes between younger adults with different needs that require further exploration. While reform of adult social care funding is badly needed, equally important is a focus on how policy can safeguard people receiving social care and improve quality of services.

    Unpaid carers of younger adults also experience worse outcomes in some areas than carers of older people. The latest survey data suggest that one in three carers of younger adults do not engage in paid employment because of their caring responsibilities – twice the rate reported among carers of older adults – and a majority say they experience financial difficulties as a result of caring. This may, in part, be down to the different characteristics of these carers, who – compared with carers of older people – are more likely to be younger themselves (most are aged 18–64) and have additional caring responsibilities. Carers of younger adults therefore have specific support needs, including help to enter and remain in education, training or paid work, and help to navigate their way through the benefits system.

    These issues are recognised in the Department of Health and Social Care’s Carers Action Plan, published in 2018. But spending on support for carers has fallen over recent years (by around 30% in real terms between 2014/15 and 2018/19), as has the number of carers supported. To help address this, the government’s 2018 action plan promised that ‘carers would be at the heart of the social care green paper’, but – after more than 1,000 days since it was announced – the green paper has still not materialised. The new government has an opportunity to deliver on its commitment to carers when it finally publishes its plans for social care reform.

  3. Progress on shifting care into the community falls short

    Progress on moving care out of residential or nursing homes is slow. While most younger adults receive long-term support in the community, the data show significant variation across the country. And progress on supporting people with a learning disability or autism to live in the community has fallen short of national targets, despite renewed policy focus since the Winterbourne View scandal in 2012. The Building the Right Support strategy, published in 2015, set out a national plan to provide better care and support for people with learning disabilities and autism, including increasing community support and reducing reliance on inpatient services. Despite some progress and examples of new care models being developed, evidence suggests that much more still needs to be done to make the plan’s aims a reality. In February 2020, the Equality and Human Rights Commission initiated legal action against the Secretary of State for Health and Social Care over this failure.

    Successfully moving more care into the community depends on a range of factors, including investing in preventive services to try to avoid admission to institutional settings, coordination between the organisations involved in commissioning and delivering services, and developing community-based alternatives to institutional care. Changing professional roles and cultures, new funding and payment models, and innovations in care delivery have also been important factors behind the longer-run deinstitutionalisation of mental health care. After successive targets on caring for people with learning disabilities and autism in appropriate settings were missed in 2014 and in 2019, the NHS Long term plan reset the national target again. But without adequate investment in additional community support, vulnerable people will continue to be cared for in inappropriate settings.

  4. Workforce issues are widespread

    Providing high quality care relies on having enough staff with the right skills. Difficulty recruiting and retaining sufficient numbers of people to work in adult social care is causing pressure across the sector. Social care is heavily reliant on international workers – 17% of people working in social care in England are non-British nationals – and the government’s proposals for a points-based immigration system risk compounding staff shortages. To help address these issues, investment will be needed to boost staff pay – £1.7bn would be needed by 2023/04, for example, to match pay increases in the NHS – along with regulation to ensure that extra spending is translated into increases for care staff. The UK’s immigration system should not only allow for but encourage international recruitment for social care.

    Looking to the future, more nurses will be needed to care for the growing number of younger adults with learning disabilities. Yet the data show that learning disability nursing courses are struggling to attract students, have particularly high drop-out rates and are becoming financially unsustainable. The government has committed to introducing a grant for nursing students, including an additional £1,000 for students training in learning disability and mental health nursing. This is welcome, but the shortfall in nursing needs to be addressed on multiple fronts – including increases in the number of nurses in training, funding available for training new nurses and the number of nurses ethically recruited from overseas. While a national workforce strategy has been promised for the NHS, there is no equivalent strategy for the social care workforce and the policies that impact on them.

  5. A lack of data limits our understanding

Finally, a lack of high quality data limits our understanding of how the social care system works for younger adults and their carers. This includes data on quality and outcomes of care, pathways between services, unmet need, informal care, and more. We have outlined major issues with the data in Annex 1. Improving data quality is not a niche interest for researchers; better data is essential to help inform the direction of social care reform and assess its impact.

The Health Foundation’s new REAL (Research and Economic Analysis for the Long term) Centre will be carrying out a programme of research and analysis to improve understanding in areas of social care where evidence or data are limited – including on social care need, demand for services, the social care workforce, and the transition from children’s services to younger adults services.

Conclusion

Policy debates about adult social care in England often focus on the issues facing older people. But younger adults form a major part of the social care system. The data in this analysis illustrate some of the differences in care needs, services and outcomes between younger and older adults and the people caring for them. Policies to improve and reform adult social care will not be successful unless they understand and address the needs of younger adults. This population group must not be forgotten or neglected by policymakers.

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