We would like to thank Richard Humphries, Jessica Morris, Helen Buckingham, Joshua Kraindler, Anita Charlesworth, Nihar Shembavnekar, Charles Tallack, Ruth Thorlby, and Jennifer Dixon for their comments on earlier drafts of the paper. We are also grateful for the contribution of other Health Foundation staff. Errors or omissions remain the responsibility of the authors alone.

Contains public sector information licensed under the Open Government Licence v3.0.

Incorporates data reproduced from www.skillsforcare.org.uk.

When referencing this publication please use the following URL: https://doi.org/10.37829/HF-2020-P02

• The adult social care system in England is broken and needs fixing. Debates about reform often focus on older people and the risk of them having to sell their homes to pay for social care.
• What often gets missed are the issues facing younger adults needing social care – people aged 18–64 with learning disabilities, mental health problems and other social needs – and the care they need to support their independence and wellbeing. This publication presents analysis of publicly available data to understand the needs of younger adults in the social care system, how they differ from those of older people, and how these needs are changing.
• Adults aged 18–64 are a core part of the social care system in England. They make up around a third of care users and over half of local authority spending on social care. The care they receive is very different to older people – including more support in the community.
• The number of younger adults with care needs is growing quickly, and is projected to grow significantly over the coming years. The proportion of younger adults reporting a disability increased from 14% in 2007/08 to 18% in 2017/18. When combined with population growth, the number rose by 35%. The number of people with severe learning disabilities is projected to increase by 34% between 2017 and 2027.
• Many younger adults are likely to be going without the care they need. Estimated care needs have been growing over the last decade, but the number of people accessing public support has fallen. Spending on social care services has not grown fast enough to keep up with demand.
• When younger adults do access social care, quality and outcomes vary. The majority (89%) of younger adults using adult social care services report being satisfied with them. But there is evidence of poor quality care, and national targets on supporting people with a learning disability or autism to live in the community have been repeatedly missed. Very low proportions of younger adults receiving care for learning disabilities (6%) and mental health problems (8%) are in paid employment.
• Unpaid carers of younger adults experience worse outcomes in some areas than carers of older people. They are less likely to be satisfied with services, and more likely to report financial difficulties and not be in paid employment because of their caring role. The impacts of unpaid care aren’t experienced equally; unpaid carers of younger adults are more likely to be younger and female than carers of older people.
• Workforce problems are chronic across the social care system. More nurses will be needed in future to care for the growing number of younger adults with learning disabilities. Yet learning disability nursing courses are struggling to attract students, have particularly high drop-out rates, and are becoming financially unsustainable.
• Policies to improve and reform adult social care in England will not be successful unless they understand the needs of younger adults and how they differ to older people. This group of the population must not get forgotten in the policy debate about social care.
• The government’s pledge of ensuring that nobody will need to sell their home to pay for care will do little to improve the lives of many younger adults with social care needs. Policy action is also needed to boost access to publicly funded care and improve quality of these services – both of which will require additional government investment.

Summary of findings: Key differences identified between younger adult (18–64) and older adult (65+) care and support

	Compared to older people receiving care
What type of support is provided by local authorities?	Younger adults are more likely to receive local authority support for learning disabilities and mental health issues than physical disabilities (Table 2)
Where is the support provided?	Younger adults are more likely to receive local authority support in the community compared to residential or nursing homes (Table 3). More younger adults require continuous support (Figure 6)
Who pays?	Younger adults are less likely to contribute to their care costs and it is likely there are fewer self-funders (page 6/7)
How are services paid for?	Younger adults are more likely to receive direct payments to organise their care compared to the local authority organising and paying for their care directly (Table 4)
Who provides care?	Younger adults are more likely to receive care from specialist nurses. Unpaid carers are more likely to be younger, female and not in paid employment because of their caring role (Table 6/7)
What are the trends in self-reported disability and care needs?	The proportion and numbers of younger adults reporting a disability are rising more quickly. Younger adults are more likely to have a mental health or learning disability need (chapter 2)
What happens when people contact the local authority about accessing services?	A higher proportion of younger adults are signposted to non-council services, provided with universal services like information and advice, or provided with no service (Figure 8)
How satisfied are service users?	Younger adults with learning disabilities, who receive services, tend to be more satisfied (Table 9)
What outcomes do unpaid carers report?	Carers of younger people are less likely to be satisfied with social care services and more likely to find it difficult to find information about services or feel involved in discussions about services than carers of older people. Carers of younger people are more likely to report financial difficulties as a result of their caring responsibilities (Tables 10 and 12)
What has happened to spending on social care services by local authorities compared to need?	Spending on younger adults has grown faster in recent years. For both older and younger adults it seems that spending and the numbers receiving formal care packages have not kept up with need (chapter 2, Figures 9 and 12)
What has happened to the costs of care?	The costs of younger adult packages of care have grown more slowly in recent years (Figure 13)
What do people report about their quality of life?	Younger people with learning disabilities, who are accessing services, report a higher quality of life (Table 11)

Adult social care in England is widely thought to be inadequate, unfair and unsustainable. The current system is a threadbare safety net: publicly funded care is only available to people with the highest needs and lowest means. Reductions in spending since 2010 mean that many people go without the care they need,, and care providers are at risk of collapse., Social care services also face staffing gaps estimated at around 122,000 – an issue likely to be exacerbated by changing migration trends as a result of the UK leaving the European Union. An estimated 8.8 million adults provide unpaid care in the UK, and this number is growing.

The current government, like many before it, has pledged to fix the growing problems in social care. Ministers in the Department of Health and Social Care have been working on a green paper on social care reform since 2017. And, following Boris Johnson’s promise to ‘fix the crisis in social care’ in his first speech as prime minister, the Conservative party’s 2019 general election manifesto pledged to ‘bring forward an answer that solves the problem’.

But what problems will be fixed, and for whom? Policy debates about social care typically focus on older people. Boris Johnson’s promise to fix the crisis, for example, was based on ‘giving every older person the dignity and security they deserve’. Meanwhile, the Labour party’s headline social care policy at the 2019 election was to offer ‘free personal care’ for older people (aged 65+). A big concern for many politicians – from Blair to Johnson – has been the risk of older people selling their homes to pay for care. The Conservative party’s ‘one condition’ for care reform is that ‘nobody needing care should be forced to sell their home to pay for it’.

What often gets missed in these debates are issues facing younger people needing adult social care services. People aged between 18–64 with learning disabilities, mental health problems, and other social needs are a core part of the social care system. They make up around a third of care users accessing long-term support in England and over half of local authority spending on social care. Around 40% of local authorities responding to the ADASS budget survey in 2019 report that the needs of younger adults are the greatest concern in terms of pressures on budgets. At the same time, wider welfare policy changes over the last decade have affected the level and type of support available to younger adults from the state. These include real terms cuts to working-age benefits and the major overhaul of the benefits system. These policy changes may have contributed to increased psychological distress among unemployed people.

The risk of selling family homes and shouldering large social care costs are likely to be lower down the list of concerns for younger adults needing social care. Younger people are more likely to live in households with lower levels of wealth and are much less likely to own their own homes. Younger adults’ care needs can also differ significantly to older people’s, focused more on living independently in the community and less on physical support in care homes. The Care Act 2014 emphasises the role of local authorities in meeting these needs through promoting wellbeing – including by improving people’s participation in work, education or training, suitability of accommodation, and people’s contribution to society.

Policies to improve and reform adult social care in England are unlikely to be successful unless they understand and address the needs of younger adults. Yet these needs are poorly understood. In this analysis, we use publicly available data to provide an overview of the needs of adults aged 18–64 in the social care system and the services they receive, compare data on younger and older adults accessing social care, and identify five implications for policy.

Data and approach

To make sense of the available data, we have split our analysis into four sections reflecting different aspects of the social care system (drawing on frameworks used to understand the different components of health systems):,

1. System context – covering data on what the system looks like, including types of services and organisations, characteristics of service users, funding and workforce.
2. Care needs – including data on self-reported disability and levels of care needs.
3. System performance – including access, quality and costs of care.
4. Outcomes – including data on quality of life for service users and unpaid carers.

Where possible, we have analysed the data to understand trends over time, regional variation, differences in care needs and disability, and differences between services and outcomes for younger adults and older people. As most younger adults receiving social care support have needs related to a learning disability, we analyse data for this group separately where possible.

We use publicly available data from a range of sources, including the Adult Social Care Survey (ASCS), the Personal Social Services Survey of Adult Carers in England (SACE), the Family Resources Survey (FRS) and NHS Digital. Annex 1 provides a full list of data sources. Unless otherwise stated, data refer to adult social care services and users in England.

Figures in the analysis have been rounded to make them easier to interpret. All financial information is presented in real terms in 2020/21 prices, using the most up to date GDP deflator. This means that figures quoted here may differ from other published sources.

Overall, there is a lack of good quality data on adult social care services, which limits our understanding of how the system works for younger adults and unpaid carers. There are several areas where data do not exist, or where breaks in the data mean that it is not possible to show changes over time. We have highlighted these issues in Annex 1 and identified gaps where more or better data would improve our understanding and ability to assess policy.

Our analysis is also not exhaustive. We focus primarily on the services that younger adults receive, such as support in the community for people with learning disabilities. But social workers also carry out a variety of other roles in supporting and protecting children, younger adults, and older people – including safeguarding, advocacy, needs assessment, and counselling. While these roles are important to support people’s wellbeing, there are limited administrative data available related to these roles, so they were considered out of scope.

Throughout this publication, we use the term ‘younger adults’ to describe people aged 18–64 with social care needs. This group are often referred to elsewhere as ‘working-age adults’, but we think this language makes outdated assumptions about people’s age and employment.

Younger adults and older people are supported in the same social care system, but the types of services provided to them – and how these are commissioned – can differ. This chapter presents data on what the social care system looks like for younger adults. We describe the kinds of support available and the number of people accessing them. We also look at where younger adults’ care is provided, how these services are paid for, and who is providing their care and support.

Number of adults and reason for support

Around 293,000 younger adults received long-term support from local authorities in England in 2018–19 (see Table 1). This represented around 35% of all adults receiving support.

Table 1: Number of people receiving long-term support from their local authority in England, 2018–19

	Younger adults	Older people	Total
Numbers receiving long-term support at any point in the year	293,000	548,000	842,000
Percentage of total	35%	65%

Source: Table 33; Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019; numbers rounded so will not match identically with original sources and may not tally when added.

Younger adults receive care and support for a diverse range of needs (see Table 2). The single largest reason for younger adults accessing social care services is for support with a learning disability (46%) and many access support for mental health problems (20%). By contrast, only 10% of older people receive support primarily for these two reasons. It is much more common for older people to receive physical support, with three-quarters of older social care users accessing services for this reason, compared to just under a third for younger adults.

Table 2: Number of younger adults and older people receiving support from their local authority in England, by primary support reason, at any point in 2018/19

Primary support reason	Number of younger adults receiving long-term support	% of younger adults	Number of older people receiving long-term support	% of older people	Total receiving support	Younger adults as a proportion of total younger adults and older people
Physical support	86,000	29%	405,000	74%	490,000	18%
Sensory support	8,000	3%	79,000	14%	88,000	9%
Learning disability support	134,000	46%	17,000	3%	151,000	89%
Mental health support	59,000	20%	36,000	7%	95,000	62%
Social support (substance misuse, asylum seeker, social isolation)	7,000	2%	11,000	2%	19,000	37%
Total	293,000		548,000		842,000	35%

Source: Table 35, Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019; numbers rounded so will not match identically with original sources and may not tally when added, percentages calculated on rounded figures.

Types of services and providers

Depending on their eligibility, younger adults can access a range of different care services. This support varies widely depending on people’s needs – from home help, accommodation, home adaptions and transport services, to counselling, day centres, safeguarding and help with employment and volunteering opportunities. An autistic person, for example, might attend a day centre providing them with employment advice, adult education classes and other services, while also receiving support to participate in social activities elsewhere in the community. A young person with a physical disability affecting their mobility, meanwhile, might receive more support at home to help them wash, dress and get up in the morning.

Organisations providing support for younger adults make up a substantial proportion of the social care market. At the end of 2019, the Care Quality Commission (CQC) reported that there were around 49,500 places where it regulated care. Around 30% provided services to younger adults, 25% for people with learning disabilities or autism, and 20% for mental health problems (younger adults make up around 35% of all people receiving support).

Of those younger adults receiving long-term support, the majority (84%) received care in the community, compared with residential care (13%) and nursing care (2%) (see Table 3). Older people are much more likely to receive support in residential and nursing homes.

Table 3: Number of younger adults and older people receiving long-term support in England, by setting, 2018–19

	Number of younger adults receiving long-term support (any point in year)	% of younger adults	Number of older people receiving long-term support (any point in year)	% of older people
Nursing	7,000	2%	74,000	13%
Residential	39,000	13%	141,000	26%
Community	247,000	84%	333,000	61%
Prison	200	0.1%	200	0.03%
Total	293,000		548,000

Source: Table 34, Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019; numbers rounded so will not match identically with original sources and may not tally when added, percentages calculated on rounded figures.

Shifting more health and social care into the community has been a longstanding policy goal in England (see Chapter 4 on outcomes). Figure 1 illustrates the regional variation in the number of younger adults receiving support in residential or nursing homes to meet their long-term care needs. This variation has been broadly stable over the last 3 years.

Source: Indicator 2(A) 1, Measures from the Adult Social Care Outcomes Framework, England – 2017–18, NHS Digital, 2018.

Funding and eligibility

Social care for younger adults is funded in the same way as care for older people. A person’s eligibility for care is based on both a means test and a needs test – with local authority funding only available to people with the lowest means and highest care needs. People with assets above £23,250 fund their own social care, rely on unpaid care from family and friends, or go without. Even if people are eligible for local authority funded social care, they may be required to make some contribution if their assets and incomes are above a certain level. These are known as user charges.

Information is not available on the number of younger adults paying for their own care – often called ‘self-funders’. But financial data from local authorities tells us that the total income they receive from social care user charges is far lower for younger adults than older adults. In 2018/19, social care user charges for younger adults were £630m: 9% of the value of expenditure by local authorities. User charges for older people, meanwhile, were around £2.2bn: 40% of the value of expenditure by local authorities. This suggests that there is less reliance on self-funded care among younger adults compared with older people – which would make sense, given that most younger people will have built up fewer assets over their lifetimes than older people, and are also unlikely to have income from a pension.

Paying for services

If people are eligible for local authority funded care, there are several ways that relevant services can be chosen and paid for. This includes care and support commissioned directly by the local authority (where the local authority arranges and pays for services on behalf of a service user), direct payments (where the local authority transfers funding to individuals to manage their care and payments themselves), personal budgets managed by the local authority (where a local authority spends an individual’s budget according to their care plan), or some combination of individual and local authority payments. Personal budgets and direct payments have been promoted by policymakers to try to increase user choice and control.

Table 4 shows local authority data on how long-term support in the community was commissioned in 2018–19, comparing younger adults with those aged 65+. Almost 40% of younger adults received a direct payment or part direct payment, compared with only around 16% of older people. Commissioning of support also varies depending on the reason a person receives support. For example, a higher proportion of younger adults receiving physical or sensory support take up direct payments than those with a learning disability (see Table 5). Several factors may explain variation in take-up of direct payments, such as younger adults with physical disabilities being more able to manage commissioning their own care.

Table 4: How local authority funded community services in England are paid for, by age group, 2018–19

Payment type	Number of younger adults	% of younger adults	Number of older people	% of older people
Direct payment only	71,000	29%	39,000	12%
Part direct payment	26,000	11%	14,000	4%
LA managed Personal budget	115,000	47%	240,000	72%
LA commissioned support only	36,000	15%	40,000	12%
Total	247,000		333,000

Source: Table 34, Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019; numbers rounded so will not match identically with original sources, percentages calculated on rounded figures.

Table 5: How local authority funded community services are paid for: younger adults, by primary support reason, England, 2018–19

	Nursing	Residential	Community – part or direct payment	Community CASSR managed personal budget	Community CASSR commissioned support only	Prison CASSR managed personal budget or commissioned support only
Physical support	4%	6%	45%	39%	5%	0%
Sensory support	1%	8%	55%	32%	5%	0%
Support with memory and cognition	12%	22%	25%	33%	7%	0%
Learning disability support	1%	18%	32%	43%	6%	0%
Mental health support	3%	15%	16%	32%	34%	0%
Social support (substance misuse, asylum seeker, social isolation)	1%	6%	42%	44%	7%	0%

Source: Table 39, Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019

CASSR = Councils with Adult Social Services Responsibilities in England; percentages have been rounded so columns may not sum to 100%

Other government support

Younger adults accessing the social care system may also receive other kinds of state support, such as personal independence payment (PIP) for people below state pension age with long-term health conditions and disabilities. Personal Independence Payment (PIP) is a benefit that helps with the extra costs of a long-term health condition or disability for people aged 16+. There has been a big increase in spending on PIP over recent years – growth of more than 40% since 2014/15 – potentially reflecting rising levels of need among this age group (see Care needs and chapter 2) and the way that eligibility for PIP works. In-depth analysis of expenditure on different kinds of state support for care and disability will be published in an upcoming Health Foundation report.

Who provides care?

Most people providing adult social care are the unpaid families of people with care needs. Estimates vary, but Carers UK analysis suggests that the number of unpaid adult carers in the UK is around 8.8 million. There are a further, estimated 800,000 child carers in England. According to the Family Resources Survey, 92% of unpaid carers look after relatives.

There are no good data on the proportion of unpaid carers who care for younger adults (compared with older people or children). However, looking at the results of the Personal Social Services SACE by age of cared-for person gives some indication of the different characteristics of unpaid carers of younger adults and those of older people (see Table 6). The latest data suggest that people providing unpaid care to younger adults are more likely to be younger themselves, female, not in paid employment because of their caring role, and have caring responsibilities for more than one person.

Table 6: Demographics of unpaid adult carers of adult social care users in England, 2018–19

	Carers of people aged 18–64	Carers of people with a learning disability or difficulty	Carers of people aged 65+
Aged 18–64	70%	63%	35%
Female	72%	77%	66%
Not in paid employment because of their caring role	35%	40%	16%
Have caring responsibilities for someone else	62%	64%	43%

Source: Personal Social Services Survey of Adult Carers in England 2018–19, NHS Digital, 2019.

The formal social care workforce is smaller than the informal workforce. An estimated 1.5 million people work in adult social care in England. Around 835,000 adult social care jobs involve providing care for people with dementia, 685,000 involve care for people with learning disabilities and autism, and 555,000 involve care for people with mental health needs (see Table 7). A relatively high proportion (21%) of roles in learning disabilities and autism care are specialist, which means they provide care for people with these needs only.

A larger proportion (6%) of roles in learning disabilities and autism support people who receive direct payments than in mental health care (2%) and dementia care (1%). This corresponds to the greater use of direct payments to organise care for learning disabilities (see Table 5) and for younger adults compared with older people (see Table 4).

While higher proportions of roles in learning disability and autism and in mental health care are in domiciliary care, there are far fewer residential care roles supporting these needs compared to dementia. Different care needs mean that older people are more likely to be cared for in residential and nursing homes (see Table 3).

Table 7: Estimated adult social care workforce in England, by care and support need, sector and service group, 2018/19

	Learning disability and/or autism		Mental health needs		Dementia
	All jobs	% specialist services	All jobs	% specialist services	All jobs	% specialist services
Total jobs	685,000	21%	555,000	5%	835,000	2%
Breakdown of total by sector
Local authority	59,500	11%	53,700	3%	64,600	7%
Independent	585,000	17%	485,000	3%	765,000	1%
For direct payment recipients	40,000	100%	12,000	100%	5,200	100%
Breakdown of total by service group
Residential	176,000	32%	158,000	7%	400,000	2%
Day care	30,000	32%	12,500	4%	13,000	4%
Domiciliary	420,000	16%	330,000	4%	375,000	2%
Community	59,000	19%	49,000	5%	49,000	1%

Source: The state of the adult social care sector and workforce in England: September 2019, Skills for Care, 2018/19.

Note: Adult residential includes care homes with and without nursing, adult domiciliary care includes supported living and extra care housing, and adult community care includes community support and outreach, social work and care management, carers support, occupational or employment-related services and other adult community care services.

Workforce challenges are widespread across the social care sector. Staffing gaps are currently estimated to be around 122,000, with a vacancy rate of almost 8% in 2018/19. Many staff are on low pay or zero hours contracts, and staff turnover is high and increasing.

Learning disability and mental health nursing face particular difficulties. Despite a trend of growing care needs (see chapter 2), numbers of learning disability and mental health nurses – who can work in both the NHS and social care – are falling. Between 2015 and 2019, the number of learning disabilities nurses and mental health nurses on the Nursing and Midwifery Council (NMC) register fell by 8% and 2% respectively. By contrast, overall adult nurse numbers remained stable and the number of children’s nurses increased by 7%.

NMC registration data do not tell us the roles or sectors in which registered nurses work – whether in social care, the NHS or elsewhere – but estimates suggest that approximately 41,000 work for local authority and independent adult social care providers in England.

Worryingly, these challenges look set to persist or worsen. Between 2014 and 2018, there was a 53% reduction in the number of applicants for learning disability nursing courses and a 32% reduction for mental health nursing courses. The number of acceptances onto learning disability nursing courses has fallen for 4 years in a row – the only specialism for which this is the case – and attrition rates during training are worse than for other courses. This creates a vicious circle, since difficulty recruiting and retaining students means that it becomes no longer financially viable for universities to offer courses in these areas.

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Changes in the population’s care needs affect the amount and type of services needed to meet them. In this section, we look at levels and types of reported disability within the population and how they are changing. To do this, we use three main sources of data: self-reported data from the FRS, estimates from the Personal Social Services Research Unit (PSSRU) and prevalence of mental health and learning disabilities on GP registers. These measures, however, are imperfect – improved data are needed to estimate social care needs in the younger adult population (see Annex 1 for more detail).

Estimates of disability and prevalence of long-term conditions

There has been a steady growth in the proportion of younger adults reporting a disability, rising from 14% in 2007/08 to 18% in 2017/18. This compares to a slight reduction in older people reporting a disability – down from 46% in 2007/08 to 44% in 2017/18 (see Figure 2). When combined with population growth, the number of younger adults with a self-reported disability has risen by around 35%, compared with around 16% in the older age group (see Figure 3). For older people, the overall increase is driven by increasing numbers of people, as the self-reported prevalence rate has fallen.

Source: Family Resources Survey, Department for Work and Pensions.

Source: Health Foundation analysis of ONS data and Family Resources Survey.

Types of disability differ between groups. Compared with older people, younger adults are much more likely to report mental health problems, and more likely to report social and behavioural issues, or learning disabilities (see Figure 4). In 2017/18, 48% of younger adults reporting a disability listed a mental health problem compared with 38% 5 years previously. Data from GP records indicates a rising prevalence of mental health and learning disabilities diagnoses across the whole population. In both cases, increased awareness may have led to increased reporting (see Figure 5). However, at least some of the change among younger people seems to be genuine, as an in-depth assessment of children’s mental health finds a slow but gradual increase over the last two decades in underlying mental health problems.

Source: Family Resources Survey, 2017/18.

Note: Individuals can report more than one type of impairment in their survey responses.




Source: Family Resources Survey, 2017/18.

These differences affect the type and level of support people need from social care services. Younger adults with care needs generally receive more intensive support; almost half of younger adults have continuous support, compared with a third of older people (see Figure 6).




Source: QOF database, NHS Digital.

Estimates of future care needs

Care needs look set to keep growing. PSSRU estimates that numbers of younger adults with learning disabilities, physical disabilities and mental health problems will increase over the next two decades. These projections are based on a range of factors, including prevalence rates within the population and trends in population size and age profile.

Social care needs can be estimated in various ways. For older people, the ability to perform activities of daily living (ADLs) – like washing and dressing – is often used to assess levels of need and how these might change over time. But ADLs are not considered to be as good an indicator of social care need for younger adults, because physical disabilities and frailty are less common. Daily activities are considered when assessing the needs of people with learning disabilities, but the assessment also considers whether individuals are able, for example, to engage in work or training, and develop and maintain personal relationships.

An alternative approach, used by PSSRU, is to estimate future needs by focusing on people with severe learning disabilities. Younger adults with learning disabilities are the largest group receiving local authority support. The number of younger adults with severe learning disabilities has risen by approximately 30% between 2007 and 2017, and is projected to rise by a further 34% between 2017 and 2027.

The number of people needing care is generally expected to continue to rise until 2040. PSSRU’s calculations include estimates of:

• a 70% increase in the number of people with learning disabilities using local authority home care services, and a 70% increase in users of residential care services
• a 30% increase in the number of people with physical disabilities using local authority home care services or direct payments, and a 25% increase in local authority funded residential care
• a 5% increase in home care services and direct payment for those with mental health problems, and a 7% increase in residential or nursing care.

These expected increases are in the number of people who may need social care – not the number of people who will receive it. Government decisions about future spending levels and eligibility for social care will determine how much of this need can be met by publicly funded services.

Trends in life expectancy will also affect future demand for care. People with learning disabilities have shorter life expectancy on average than the general population – a gap of 17 years for women and 14 years for men. Life expectancy is also shorter for people with autism spectrum disorder (ASD). In recent years, however, there is some evidence that the life expectancy gap with the general population has shrunk. This narrowing of the gap is a positive story, but brings several challenges for social care services – including increased demand as people live longer with care needs, and potentially greater complexity of care needs as people age and require additional services. There will also be implications for unpaid carers supporting younger adults as they age. These trends in life expectancy are generally not accounted for in the modelling of future adult social care demand described above.

More broadly, the number of people living with multiple health conditions that can require both health and social care support is growing. While having multiple conditions is often thought to relate to old age, around 30% of people with four or more conditions are younger than 65 – and people living in more deprived areas develop multiple conditions soonest.

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Since younger and older adults have different care needs and access different services, the quality and costs of these services can differ. This section presents data on the performance of the social care system for younger adults. We describe trends in requests for social care support alongside the numbers of people with disabilities to understand more about access to care. We look at evidence on the quality of care, how much is spent and how much services cost.

Access to care

The available data suggest that unmet need is both high and growing. In the last 4 years, there has been a 10% increase in the number of younger adults making a request for social care support, compared with a 4% increase among older people (see Figure 7).

Data on the number of new requests for support from individuals to local authorities, and what happens when a request is made, are broken down by different types of service and age band (see Figure 8). For younger adults, most requests do not translate into access to local authority funded care. Around 35% of requests for support made by younger adults result in no service provided (compared with around 25% for older people). Around 30% of younger adults are directed to another local authority service, given information and advice, or signposted to non-local authority services.

Source: Adult Social Care Activity and Finance Report (2015/16 to 2018/19).

Source: Adult Social Care Activity and Finance Report (2015/16 to 2018/19).

Another way to understand whether people are accessing the care they need is to look at differences between estimated social care need and numbers of people accessing services. Figure 9 shows trends between 2007/08 and 2018/19 in the numbers of people with severe learning disabilities and the numbers of younger adults accessing social care services. Estimated need increased over the decade, while the number of younger adults receiving local authority funded care declined.

Sources: RAP, S1, SALT returns – see NHS Digital web page under section titled ‘Short and Long Term Support’ for data sources for each financial year. This chart is based on analysis by London School of Economics for the Health Foundation.

The FRS, which asks households about care and caring, also provides data about access to services. In 2017/18, approximately 3% of younger adults (16–64) responding to the survey reported receiving formal or informal care, compared with approximately 19% of people aged 65+ (and around a third in the 85+ subgroup) (see Figure 10). Compared with the 18% of younger adult respondents reporting a disability (see chapter 2 on care needs), this suggests either high levels of unmet need, significant numbers of people with low-level needs who do not require social care support, or some combination of the two.

Source: Family Resources Survey, Department for Work and Pensions, 2019.

Quality of care for service users

When younger adults do access services, quality of care varies. The CQC’s most recent State of care report highlighted the deterioration in the quality of health and social care services for people with mental health problems, learning disabilities and autism, describing how people receive care too late, in an unsuitable setting or from staff who lack appropriate training. The 2018 report of the Learning Disabilities Mortality Review Programme found that the poor quality of health and social care services had contributed to the cause of death – or significantly impacted wellbeing – in 8% of mortality reviews of adults with learning disabilities.

It is difficult to get an overview of care quality in the social care system from publicly available data. We looked at responses to the ASCS and Personal Social Services SACE to consider perspectives of adult social care users and their unpaid carers about services, particularly relating to aspects of quality prioritised by national policy.

The majority (89%) of younger adults using adult social care services report being satisfied with them (see Table 8). Younger adults have similar levels of satisfaction to older people using services, but are more likely to say that social care services help the way they spend their time and help them to have social contact. This may, in part, be down to the different kind of services that younger adults receive, including a larger proportion of people receiving services in community settings compared with older adults (see chapter 1 on system context).

However, the survey data highlight differences in the quality of care provided depending on the reasons people access services. People with a learning disability as the main reason for receiving support are most satisfied with their care. When this group is excluded, responses from younger adults about quality of care are more similar to those from older people.

Table 8: Perspectives of adult social care users on the quality of services in England, 2018–19

	Users aged 18–64	Users aged 18–64, excluding learning disability support	Users with learning disability support, all ages	Users aged 65+
Satisfied with services	89%	85%	93%	90%
Find it difficult to find information about services	33%	38%	28%	28%
Services help the way they spend time	75%	61%	89%	58%
Services help them have social contact	71%	62%	80%	61%
Services help them feel safe	88%	80%	96%	86%

Source: Personal Social Services Adult Social Care Survey, England – 2018–19, NHS Digital, 2019.

Quality for carers

Quality of services for unpaid carers also varies. Carers of younger adults are less likely to be satisfied with social care services, are more likely to find it difficult to find information about services, and are more likely to never feel involved in discussions about services than carers of older people (see Table 9). A total of 25% of carers of younger adults surveyed did not receive support or services from a local authority in the last 12 months (similar to carers of people 65+).

Table 9: Perspectives of unpaid carers of adult social care users on the quality of services in England, 2018–19

	Carers of people aged 18–64	Carers of people of all ages whose primary support reason is learning disability support	Carers of people aged 65+
Satisfied with services*	64%	66%	73%
Find it difficult to find information about services	47%	46%	33%
Never felt involved in discussions about services for cared-for person**	10%	7%	6%

* excluding those who have not received support or services in the last 12 months ** excluding those who answered, ‘There have been no discussions that I am aware of, in the last 12 months’

Source: Personal Social Services Survey of Adult Carers in England 2018–19, NHS Digital, 2019.

Spending and costs of care

Spending on services for younger adults is a significant part of local authority social care budgets. It currently represents over half of local authority spending that can be attributed to different age groups (around £6.8bn in 2018/19) (see Figure 11). Around 70% of that spending is on services for people with learning disabilities.

Source: Table 18, Adult Social Care Activity and Finance Report, England – 2018–19, NHS Digital, 2019.

After remaining flat between 2010/11 and 2014/15, local authority spending on younger adults’ care has been growing in recent years. Since 2014/15, there has been a 7% real terms increase (see Figure 12). This compares to a flat trend in spending on care for older people.

Despite this, the number of adults receiving care has not kept pace with growing care needs. Figure 12 compares trends in local authority spending on younger adults since 2014/15 with the estimated number of younger age adults with severe learning disabilities. Figure 9 compared the same measure of social care need with trends in numbers of younger adults receiving local authority funded social care. Taken together, these data point to a trend of growing unmet need as a result of spending by local authorities not rising quickly enough. It is likely that those with the highest needs are being prioritised, but there is limited systematic data available on trends in the needs of people receiving care packages.

Source: Based on EX1, ASCFR reports (See under Short and Long Term Support, NHS Digital), DWP. This chart is based on analysis by the Personal Social Services Research Unit for the Health Foundation.

Social care spending is also under pressure from rising costs of care – not just growing care needs. Figure 13 shows trends in unit costs for different services by age group. A break in the time series means that comparing the data isn’t easy, but unit costs for most services (except nursing care for younger adults) appear to have risen faster than inflation. The average cost of a nursing care package is over 40% higher for younger adults, compared with a package for older people. The average cost of a residential care package is over double for younger adults. When considered alongside increases in spending and flat or reduced numbers of people receiving care, growing unit costs could show that people’s needs are becoming more complex to meet.


Source: EX1, ASCFR reports. This chart is based on analysis by London School of Economics for the Health Foundation.

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Policies to improve and reform adult social care should be based on an understanding of the needs of people using these services. The data in this analysis show that a considerable and growing number of younger adults use the adult social care system in England – often with very different needs and experiences to older people receiving care. Younger adults are also a heterogeneous group, using a range of services that are organised and delivered in a mix of different ways.

These differences have implications for the government’s approach to reforming social care. The headline pledge of ensuring that nobody will need to sell their home to pay for care will do little to improve the lives of many younger people with care needs. Policy action is also needed to boost access to publicly funded care and improve quality of services. Doing both of these will require additional government investment in social care. Any new proposals on social care reform will be partial unless they include a focus on younger adults.

With this in mind, we identify five implications for policy based on the data in our analysis.

1. Growing gap between care needs and support available

   Our analysis illustrates a growing gap between younger adults’ care needs and the number of people accessing publicly funded care. Unmet need for social care among younger adults is difficult to measure, but – like has been estimated for older adults – could be significant. The proportion of younger adults reporting a disability grew by 4 percentage points between 2007/08 and 2017/18. Yet, despite recent increases in spending, the number of adults receiving publicly funded care fell over the same period. This may help explain the large increase in requests from younger adults to local authorities for support – most of which end up with no services received or people being signposted elsewhere. Costs of providing care have also grown faster than inflation, putting greater pressure on social care budgets.

   These pressures look set to increase, with growing numbers of people living with learning disabilities and other care needs, and living longer with them. These positive trends in life expectancy are not generally accounted for in projections of future demand for adult social care – meaning that funding pressures may be underestimated. In either case, additional funding will be needed if policymakers want to improve access for younger adults to publicly funded services. If this doesn’t happen, more people are likely to go without the care they need, additional pressure will be placed on unpaid carers or some combination of the two.

2. Variation in quality and outcomes for service users and unpaid carers

   Quality and outcomes for younger adults are variable. A high proportion of younger adults are happy with the social care they receive but, in some cases, quality of care is unacceptably poor. Independent reports have highlighted tragic failures of care for people with learning disabilities, including evidence that poor quality health and social care services contribute to their premature deaths. The CQC has called attention to the declining quality of care for people who need support from mental health, learning disability or autism services. The data analysed in this report also suggest that information about services is not always easy to find, and there are variations in satisfaction with services and reported outcomes between younger adults with different needs that require further exploration. While reform of adult social care funding is badly needed, equally important is a focus on how policy can safeguard people receiving social care and improve quality of services.

   Unpaid carers of younger adults also experience worse outcomes in some areas than carers of older people. The latest survey data suggest that one in three carers of younger adults do not engage in paid employment because of their caring responsibilities – twice the rate reported among carers of older adults – and a majority say they experience financial difficulties as a result of caring. This may, in part, be down to the different characteristics of these carers, who – compared with carers of older people – are more likely to be younger themselves (most are aged 18–64) and have additional caring responsibilities. Carers of younger adults therefore have specific support needs, including help to enter and remain in education, training or paid work, and help to navigate their way through the benefits system.

   These issues are recognised in the Department of Health and Social Care’s Carers Action Plan, published in 2018. But spending on support for carers has fallen over recent years (by around 30% in real terms between 2014/15 and 2018/19), as has the number of carers supported. To help address this, the government’s 2018 action plan promised that ‘carers would be at the heart of the social care green paper’, but – after more than 1,000 days since it was announced – the green paper has still not materialised. The new government has an opportunity to deliver on its commitment to carers when it finally publishes its plans for social care reform.

3. Progress on shifting care into the community falls short

   Progress on moving care out of residential or nursing homes is slow. While most younger adults receive long-term support in the community, the data show significant variation across the country. And progress on supporting people with a learning disability or autism to live in the community has fallen short of national targets, despite renewed policy focus since the Winterbourne View scandal in 2012. The Building the Right Support strategy, published in 2015, set out a national plan to provide better care and support for people with learning disabilities and autism, including increasing community support and reducing reliance on inpatient services. Despite some progress and examples of new care models being developed, evidence suggests that much more still needs to be done to make the plan’s aims a reality. In February 2020, the Equality and Human Rights Commission initiated legal action against the Secretary of State for Health and Social Care over this failure.

   Successfully moving more care into the community depends on a range of factors, including investing in preventive services to try to avoid admission to institutional settings, coordination between the organisations involved in commissioning and delivering services, and developing community-based alternatives to institutional care. Changing professional roles and cultures, new funding and payment models, and innovations in care delivery have also been important factors behind the longer-run deinstitutionalisation of mental health care. After successive targets on caring for people with learning disabilities and autism in appropriate settings were missed in 2014 and in 2019, the NHS Long term plan reset the national target again. But without adequate investment in additional community support, vulnerable people will continue to be cared for in inappropriate settings.

4. Workforce issues are widespread

   Providing high quality care relies on having enough staff with the right skills. Difficulty recruiting and retaining sufficient numbers of people to work in adult social care is causing pressure across the sector. Social care is heavily reliant on international workers – 17% of people working in social care in England are non-British nationals – and the government’s proposals for a points-based immigration system risk compounding staff shortages. To help address these issues, investment will be needed to boost staff pay – £1.7bn would be needed by 2023/04, for example, to match pay increases in the NHS – along with regulation to ensure that extra spending is translated into increases for care staff. The UK’s immigration system should not only allow for but encourage international recruitment for social care.

   Looking to the future, more nurses will be needed to care for the growing number of younger adults with learning disabilities. Yet the data show that learning disability nursing courses are struggling to attract students, have particularly high drop-out rates and are becoming financially unsustainable. The government has committed to introducing a grant for nursing students, including an additional £1,000 for students training in learning disability and mental health nursing. This is welcome, but the shortfall in nursing needs to be addressed on multiple fronts – including increases in the number of nurses in training, funding available for training new nurses and the number of nurses ethically recruited from overseas. While a national workforce strategy has been promised for the NHS, there is no equivalent strategy for the social care workforce and the policies that impact on them.

5. A lack of data limits our understanding

Finally, a lack of high quality data limits our understanding of how the social care system works for younger adults and their carers. This includes data on quality and outcomes of care, pathways between services, unmet need, informal care, and more. We have outlined major issues with the data in Annex 1. Improving data quality is not a niche interest for researchers; better data is essential to help inform the direction of social care reform and assess its impact.

The Health Foundation’s new REAL (Research and Economic Analysis for the Long term) Centre will be carrying out a programme of research and analysis to improve understanding in areas of social care where evidence or data are limited – including on social care need, demand for services, the social care workforce, and the transition from children’s services to younger adults services.

Conclusion

Policy debates about adult social care in England often focus on the issues facing older people. But younger adults form a major part of the social care system. The data in this analysis illustrate some of the differences in care needs, services and outcomes between younger and older adults and the people caring for them. Policies to improve and reform adult social care will not be successful unless they understand and address the needs of younger adults. This population group must not be forgotten or neglected by policymakers.

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