This is the fourth annual NHS workforce trends report published by the Health Foundation. In it, we analyse the changes in the size and composition of the NHS workforce in England in the context of long-term trends, policy priorities and future projected need. The key findings are as follows.

Staff working in NHS hospitals, mental health and community services

• The number of full-time equivalent (FTE) staff working in the NHS in England increased in 2018/19 by 2.8% (almost 30,000 extra FTE staff). This is the fastest rate of increase in the NHS workforce this decade, but there are marked variations for different staff groups.
• Over the past decade, the proportion of the health service clinical workforce who are registered nurses has fallen, as numbers of doctors employed in NHS hospitals, mental health and community services have grown at a faster rate than nurses.
• 2018/19 saw a continuation of this trend: there was a 2.5% increase in the number of FTE doctors, while the number of FTE nurses grew by just 1.5%. Over the past 5 years the number of FTE doctors has increased by 10%, while the number of FTE nurses has increased by just 3%. At the beginning of the decade there were 3.0 nurses per doctor in the NHS, but this figure has now fallen to 2.6.
• The last decade has also seen a major change in the mix of nurses and clinical support staff (including health care assistants and nursing assistants). In 2009/10 there were equal numbers of nurses and support staff, with one clinical support staff member for every FTE nurse in the NHS. By 2018/19, the number of support staff per FTE nurse had risen 10% to 1.1 FTE per nurse.
• This skill mix change continued last year. In 2018/19 the NHS employed 6,500 more clinical support staff to doctors, nurses, and midwives, which represented a 2.6% increase. This compares to 4,500 more FTE nurses, an increase of just 1.5%.
• Changes in skill mix within the NHS may reflect a range of factors: changing patient needs, technological developments and legislative changes to allow some staff groups to expand the scope of their practice. In many cases, skill mix changes are implemented well, being policy- and evidence-led, with effective programmes to support teams – for example, the introduction of nurse practitioners and pharmacy prescribing.
• It is important that quality and safety are at the forefront of any skill mix change. There is cause for concern about skill mix changes being introduced in an unplanned way in response to negative factors – such as cost pressures or recruitment difficulties – rather than positive drivers of improvement.
• Last year’s staffing increases were unevenly distributed across different parts of the NHS. Ambulance staff numbers grew by 5.1% in 2018/19, while the numbers of doctors working in hospital and community health services grew by 2.5%, compared to a less than 1% increase in the numbers working in general practice, including locums and registrars.
• Within nursing, the number of FTE nurses employed in children’s nursing grew by 2.7%, but mental health nursing numbers grew by just 0.6% and community nursing service numbers (excluding health visitors) by just 0.7%. The NHS long term plan ring-fences funding for community and mental health services. But, judging by changes in the nursing workforce, translating this funding commitment into increased capacity at the front line has been, and will be, a significant challenge.
• The combined number of nurses working in community and mental health services in 2019 remains below nurse staffing levels in 2014, although higher than the lows experienced over the last 4 years, but demand has risen due to population growth, increasing need and the commitment to improve these services.
• The NHS long term plan and Advancing our health: prevention in the 2020s both emphasise the importance of health promotion and disease prevention and research suggests school nursing services provide cost-effective prevention. Despite this, in 2018/19 the number of school nurses fell by a further 3.1% to just 2,220 FTEs across England.
• As in recent years, the largest percentage increase was among managers (6.2%) and senior managers (5.7%). The number of managers and senior managers has now increased for 29 consecutive months, although this is in the context of large reductions in numbers in 2013/14.
• While the NHS is experiencing significant staffing pressures, the issues in social care are even greater and the outlook is concerning. Registered nurse jobs in adult social care have decreased by 10,400, or 20%, since 2012, and by 2% between 2017/18 and 2018/19.

The changing general practice workforce

• Alongside investment in community and mental health services, The NHS long term plan prioritises investment in general practice. In 2016 the General practice forward view set a target to increase the number of GPs by 5,000 by 2020, compared with the number working in the NHS in England in 2014. The target is now that this will be reached ‘as soon as possible’.
• However, the number of people working as fully qualified, permanently employed FTE GPs continues to fall – there was a 1.6% decline from 27,834 in March 2018 to 27,381 in March 2019. Temporary staff (locums) and doctors in training (registrars on placement) are making up a greater proportion of the GP workforce, rising from 19% in 2018 to 21% in 2019. The growth in temporary and training staff means that overall GP numbers increased by 0.9% last year. But it is almost impossible to see how the original target for 5,000 extra GPs could be met by 2020; if this is to be reached over and above 2015 numbers the number of qualified permanent FTE GPs would need to increase by 6,250 next year.
• The number of patients that each FTE qualified permanent GP is responsible for continues to grow, increasing from 2,120 to 2,180 over the past year. Given the ageing population, the rise in chronic disease, and the aim to support more people’s health needs within the community, general practice services will need to continue to widen the skill mix of their workforce in order to match need and ensure patients can access care.
• There are now more non-GP clinical staff working in general practice in England than GPs. Nurses form an important part of the team in most general practices, with around one nurse for every two GPs. In 2018/19 the number of practice nurses fell by 0.4%, but this was more than offset by an increase in the number of advanced practice nurses (9.8%). Advanced practice nurses now account for 22% of the nurses working in GP practices, compared with 17% in 2015. 
• Alongside the expansion in nursing, within general practice other professions are playing an increasing role in the delivery of care. The past year has seen an almost 40% growth in the number of FTE pharmacists working in general practice, from 743 to 1,029. 
• This is a trend that will continue with the new contract for general practice, agreed in January 2019, which commits to grow the number of staff from other professions (pharmacists, physiotherapists and paramedics) by 20,000 by 2023/24. Additional funding of £900m has been ring-fenced for this purpose. 
• The growth in the UK of registered pharmacists per 1,000 population has been the second highest of EU-15 countries. As a result it has gone from being below both the OECD and EU-15 averages to above both of them.

Training new nurses

• The 2018/19 workforce statistics confirm that nursing remains the key area of shortage and pressure across the NHS. The modest growth in nurse numbers has not kept pace with demand, and nursing vacancies increased to almost 44,000 in the first quarter of 2019/20, which is equivalent to 12% of the nursing workforce. Research by the Health Foundation, The King’s Fund and the Nuffield Trust projected that, without major policy action, the gap between the number of FTE nurses that are needed to keep up with demand and those available to the NHS could grow to 100,000 in a decade’s time.
• To prevent nursing shortages growing further, urgent action is needed to increase the numbers of nurses in training, reduce attrition and improve retention.
• In 2017, the government set out its intention to grow nursing undergraduate places by 25%. This year, the number of applicants to nursing courses in England increased for the first time since the NHS bursary was withdrawn in 2017. This 4.6% increase reversed 2 years of decline in which the number of applicants fell by almost a quarter. The number of applicants in England has now risen to 40,780, but nevertheless it remains below the figure for 2017.
• Scotland, where the NHS bursary has been retained and its value increased, has seen a 6.7% increase this year, taking the number of applicants to its highest ever level.
• Applications tell part of the story, but as applications have historically significantly exceeded the number of places available, the key issue for the NHS is not so much how many people apply, but rather how many students actually start training (acceptances). In 2018, there were only 80 fewer acceptances in England despite a 13.6% fall in applications compared with 2017.
• The total number of applicants accepted onto nursing courses starting in 2019 will not be known until the Universities and Colleges Admissions Service (UCAS) releases the end-of-cycle statistics. In the latest set of figures, released 28 days after A-level results day, the number of applicants from England who have been placed at universities in the UK is up by 3.9%, at 21,030. This is below the number of students accepted in 2016, but the second highest number of students starting a nursing degree this decade. It is still some way short of the additional 4,000 people in training by 2023/24 pledged in the NHS long term plan.
• If the NHS is to reduce vacancies and grow the pool of qualified nurses to recruit from, the forthcoming NHS people plan will need to set out measures that will rapidly expand the number of people starting undergraduate nursing degrees in England. The 2019 data show that there are different patterns of applications and acceptances by age, branch of nursing and geography.
• New data looking at trends in nurse training between 2014 and 2018 show that the numbers starting mental health and learning disabilities nursing fell significantly in 2017, by 10% and 30% respectively. All continuously running learning disability courses have fewer students in 2018 than in 2014. This is in contrast to children’s nursing, where around two-thirds (63%) have increased in size. We also see that fewer over-25s started nursing degrees in 2018 compared with 2016, particularly impacting learning disability and mental health courses.
• Overall trends can also hide pressure points in different areas of the country. Adjusting for population size London and the South East are in the bottom three regions for the number of acceptances to study nursing and the top three for the number of vacancies per 100,000 people.
• A relatively high proportion of students who start a nursing degree do not graduate within 3 years – either dropping out completely or putting their studies on hold. The latest data show that attrition remains high despite government commitments to reduce it. One in four nurses who were expected to graduate in 2018 did not do so, and this was highest for learning disability courses.

International recruitment

• One consequence of the failure to train, recruit and retain domestic nurses is that the UK is, and will continue to be, heavily reliant on international recruitment to maintain care quality and access. Previous research by the Health Foundation, The King’s Fund and the Nuffield Trust found that the NHS will need to recruit at least 5,000 nurses a year internationally to avoid a substantial further increase in unfilled posts. The latest data available suggest that in 2017/18 the NHS recruited just 1,600 nurses internationally.
• Since 2016 and the referendum on the UK leaving the European Union (EU), as well as changes to English language testing requirements, there has been a rapid decline in nurses joining the Nursing and Midwifery Council (NMC) register from the EU, but some increase in non-EU international inflow – mainly from India and the Philippines. Overall, the number of international nurses joining the NMC register grew last year, although it is still below the level in 2016/17. How this compares to the 5,000 nurses a year required will depend on how many of these nurses choose to work and stay in the NHS following registration.

Conclusions

• This analysis further highlights the deeply embedded challenge of skills shortages in key areas of the NHS – nursing, GP services, and community and mental health services. The effect of these shortages is increasingly felt through problems with access and quality, and this is rippling out to other sectors – notably social care and the nursing home sector.
• Our analysis of the nursing workforce this year reinforces several points: the UK has relatively few ‘new’ nurses graduating from higher education compared to other OECD countries; in England NHS nursing numbers have not changed markedly over the last few years; attrition during undergraduate nurse education continues to be persistently high; and reliance on international recruitment, which has ebbed and flowed, is on the up again, but with non-EU source countries now being the target.
• Against this background of supply-side issues, continuing concerns about relatively low increases in student nurse numbers in England become even more pronounced. Without radical and concerted action in the forthcoming NHS people plan, there is a very real risk that the additional funding committed to the NHS by the current and previous prime ministers will not deliver tangible improvements in care.

This report is the Health Foundation’s annual assessment of trends in the NHS workforce. It examines changes in the overall staff profile of the NHS and identifies key trends. This is the fourth such report. Our aim over time has been to build progressively on each annual assessment to provide a long-term picture of trends and changing profiles, while also taking a year-by-year look at specific ‘pressure points’ that warrant more detailed attention.

For this annual cycle, we continue with the primary aim of providing long-term trends and analysis to place immediate NHS workforce challenges in the appropriate policy and planning context. This is the last annual report that will be published in this format. It will be replaced in the future with more rapid periodic evidence updates and analysis on NHS workforce issues, reflecting both the increased speed with which some workforce data are available and the rapidly changing NHS funding and policy environments. The Health Foundation will complement these evidence updates with more in-depth analysis of key health workforce issues that are clear and pressing national priorities.

Recent years have seen major staff shortages with national debate focusing on their negative impact on NHS services. The Health Foundation has contributed to informing debate, emphasising the need for more effective targeted funding, more responsive and flexible workforce planning, and investment that is focused on improved staff productivity and retention.

Staff shortages continue to dominate the discourse in 2019. Early in the year, the Health Foundation, in collaboration with The King’s Fund and the Nuffield Trust, published Closing the gap – a joint report on the NHS workforce, in the context of the 10-year plan for the NHS. The joint report argued that staffing was ‘the make-or-break issue for the NHS in England’. It pointed out that shortages are already having a direct impact on patient care and staff experience, and that without significant funding and policy action the staff shortfall was likely to become more pronounced, notably in nursing and primary care.

The joint report highlighted nursing and general practice as two critical areas, and made a series of recommendations. These included using the skills of other staff – including pharmacists and physiotherapists – much more widely in general practice, a ‘radical expansion of nurse training’, and an increase in international recruitment. The report also noted that the workforce implementation plan due to be published to underpin the 10-year plan would present ‘a pivotal opportunity’. In this review, we return to some of the detailed analysis conducted for Closing the gap.

At the time of developing this report, we are awaiting the forthcoming NHS people plan. The Interim NHS people plan was published in June 2019. It set out the ‘vision for people who work for the NHS to enable them to deliver the NHS long term plan’ but it was broad-brush in nature, and awaiting fuller analysis, stakeholder engagement and costing. We do not focus in any detail on the interim plan in this report.

Recent independent analysis of the state of the NHS workforce has reinforced the key points made by the Health Foundation and its partners. In May, the Migration Advisory Committee (MAC) was charged with assessing which occupations should be on the Shortage Occupation List (SOL), and therefore eligible for active international recruitment. It reported a ‘vast increase’ of applications for nurses and doctors. These occupations are currently provisionally on the list, after lobbying from the professions and employers. The MAC recommended that nurses should be included on the SOL, noting that a ‘significant number of stakeholders reported difficulties in the recruitment of nurses. Vacancy rates have been rising, even with increased employment, and they ranked relatively highly in the shortage indicators.’ More recently, in October 2019, the MAC’s recommendations that all medical practitioners, occupational therapists, psychologists, radiographers, speech and language therapists, and social workers be added to the SOL were implemented by the government. In this report we will give more attention to active international recruitment and its vital role in shoring up NHS nurse staffing levels.

Another analysis, published by the House of Commons Library in May, noted that there had been overall growth in the workforce in recent years, but significantly slower growth in nursing staff than in most other NHS occupations; it also highlighted that, since 2015, the number of GPs had fallen. A more recent House of Commons Library briefing on international workers in the NHS noted that 87% of NHS staff in England are British, and 5.5% are nationals of other European Union (EU) countries – totalling just over 65,000 staff. While the overall percentage of EU staff has remained at 5.5% since the EU referendum, the number of EU nurses has been in decline, and the number of EU nationals joining the NHS workforce has also been falling.

The deep-rooted problem of staff shortages was also reinforced by the NHS Pay Review Body. In its July 2019 report, it noted that:

‘The workforce gap we recognised in our last report persists and continues to create unsustainably high levels of vacancies, work pressures and potential risks to patient care… The trends in the nursing workforce are a particular concern with increasing nursing vacancy rates and substantial declines in the number of people applying for nursing degrees in the last 2 years in particular from mature students who represent 60% of entrants.’

Over the past year, an additional workforce challenge has emerged, as the impact of the pension cap has led to some senior doctors retiring early, or reducing their working hours. This is reportedly having an effect on waiting lists. The government has recently signed off a short-term scheme to try and alleviate the problem for clinicians. Similarly, a proposed ‘fix’ to the scheme has been out for consultation. NHS Employers has responded that the proposal ‘should apply to all NHS employees, to ensure the NHS Pension Scheme can continue to be used as a central part of the overall reward offer to attract, recruit and retain staff’ and that, as proposed, it will ‘only partly meet the forthcoming objectives set out in the NHS England/Improvement People Plan’.

Workforce challenges are also highlighted in social care. Both the NHS and social care employers recruit from the same pool for many care-giving roles. Recent analysis shows that the estimated number of adult social care jobs in England in 2018 was 1,620,000, of which 1,225,000 (76%) were direct care staff jobs and another 84,000 (5%) were regulated professionals, including 41,000 registered nurses (these are nurses not working in NHS). While overall numbers were up by 1.2% on the previous year, registered nurse jobs in adult social care have decreased by 10,500, or 20%, since 2012. Projections based on the analysis found that if the adult social care workforce grows proportionally to the projected number of people aged 65 and over in the population, then the number of adult social care jobs will increase by 36% (580,000 jobs) to around 2.2 million jobs by 2035.

Much of the emphasis on workforce analysis focuses on the supply side – on trends and numbers, on vacancies and workforce flows. It is also important to keep in mind that the workforce is the means of achieving safe, effective and timely care. This is particularly important when the continued, more rapid growth in activity in comparison to workforce is noted. For example, as shown in Figure 1, while ‘output’ (including the number of operations, consultations, diagnostic procedures and A&E visits in a year) grew by almost a quarter between 2010/11 and 2016/17, the number of nurses grew by less than a tenth of that.

Figure 1: Service output and FTE nursing staff numbers in the NHS Hospital and Community Health Service, 2010/11–2016/17

Source: NHS Digital, NHS Workforce Statistics; ONS, Public service productivity: healthcare, England. Note: output is cost and quality adjusted activity

The impact of staff shortages on existing staff in terms of increased workload, job-related stress and ‘burnout’ is also a cause for concern. For example, the most recent NHS Staff Survey highlighted that only a third of NHS workers felt there were enough staff for them to do their jobs properly, and that reported stress levels are at a 5-year high, with 40% of respondents reporting work-related stress within the last 12 months.

Detailed analysis of Staff Survey results by the Picker Institute and The King’s Fund, published in 2018, highlighted that NHS staff workplace experience was associated with sickness absence rates and spend on agency staff and staffing levels, indicating that the workforce was ‘overstretched and supplemented by temporary staff’ which was negatively affecting staff wellbeing. It also noted that there were negative associations between patient experience and workforce factors, including ‘higher spend on agency staff, fewer doctors and especially fewer nurses per bed, and bed occupancy’. The report concluded that care quality was at risk from staffing issues, observing that: ‘Staff-reported experience was correlated with patient feedback in several areas, notably between staff perceptions of care quality and patient experience, indicating that staff and patients’ perceptions about quality of care are consistent.’

Further concerns about the impact of workload on staff were highlighted in the report by the Care Quality Commission (CQC), State of care, published in mid-October 2019. The CQC reported that ‘Growing pressures on access and staffing risk creating a “perfect storm” for people using mental health and learning disability services’, with a national shortage of nurses in these areas. It also noted that, more broadly across health and social care, ‘access and staffing are presenting challenges across all care settings, with geographic disparities’ and also regional variation in the ability of services to recruit and retain staff. The CQC report points to workforce solutions related to the development of new roles and an emphasis on upskilling existing staff, including advanced nurse practitioners, nursing associates, physician associates, pharmacists, district nurses, mental health practitioners and social prescribing workers, working within GP practices.

This report builds on those of previous years to provide analysis of longer-term trends and insights into the changing NHS staff profile. It also focuses specifically on the critical NHS workforce issues that have been repeatedly identified in recent years: nursing shortages, and shortages of staff in general practice and primary care. We first present an overview of the NHS workforce in England, before examining trends in the supply of student nurses. Next, we examine the international flow of health professionals and place the UK in an international context. Finally, we focus on staff retention, before summarising the key workforce challenges that will need to be considered in the development of the full NHS people plan.

Our previous report, A critical moment, described modest and patchy growth in the NHS workforce, with almost no increase in the overall number of registered nurses and further reductions in the community health services workforce. We acknowledged the changing skill mix and the growing numbers of support staff in employment. In general practice we highlighted the falling number of qualified permanent GPs and the increase in other direct patient care staff. This section summarises recent trends in the NHS and GP practice workforces, looking at the 12 months of the financial year 2018/19 to the end of March 2019.

The NHS workforce profile

The NHS workforce statistics for March 2019, covering NHS Hospital and Community Health Service (HCHS) staff groups in England, show a total workforce of 1.24 million (headcount) and an overall increase of 2.8% (29,355) in the full-time equivalent (FTE) workforce since March 2018. At the same time, the number of posts advertised as vacant in the 3 months to 31 March 2019 was 2.4% higher, at 89,589 FTE, than in the same period in 2018.

This is by far the largest increase in the NHS workforce this decade. However, professionally qualified clinical staff (2.2%) and clinical support staff (2.8%) have grown more slowly than NHS infrastructure support staff (4.7%) – see Table 1.

As in recent years, the largest percentage increase was among managers (6.2%) and senior managers (5.7%). The number of managers and senior managers has now increased for 29 consecutive months. Of the professionally qualified clinical staff groups, the largest growth was among ambulance staff (5.1%). The number of hospital and community health service doctors has risen by 2.5% (2,682 FTE), a slightly smaller increase than in the previous year. Most of this increase is in the number of consultants (up by 1,380 FTE) and those in core medical training (up by 16.1% to 11,732 FTE).

A recent review of medical education, conducted by Health Education England (HEE), highlighted that more than half of those completing the foundation programme were taking one or more years out of training. Quoting a study by the General Medical Council (GMC), HEE reported that ‘Many of these doctors remain in the health care workforce either on a regular or ad-hoc basis but the review noted the detrimental effect this uncertainty can have on workforce planning.’ HEE noted that ‘Doctors currently in training told the review that deferral of entry to specialist training was because of many factors including “burnout”, the limited time trainees have to make career decisions and a desire to gain other experiences and skills, both within and outside of medicine.’

Over the past year, the number of allied health professionals (AHPs, who are within the scientific, therapeutic and technical staff group) has grown by 2.7% (1,756 FTE), up on the 2.3% growth seen in 2017/18. In absolute terms, the largest increases have been in diagnostic radiography, occupational therapy and physiotherapy, with larger percentage increases in some of the smaller specialties, such as orthoptics. AHP support staff numbers have risen at a similar rate, but at an increased pace compared with the previous year. The number of health care scientists also increased at a similar rate (2.6%), to just over 24,600 FTE.

Midwives, nurses and health visitors

Compared with the rising numbers in the staff groups summarised above, the number of midwives, nurses and health visitors employed in the NHS has changed little, while advertised vacancies have risen. In the 12 months to the end of March 2019, the number of midwives grew by 0.4% (an increase of just 80 FTE), while nurse and health visitor numbers rose by 1.5%. At the same time, the FTE number of posts advertised in the period 1 January to 31 March 2019 was 37,378, some 7.6% higher than the same period in 2018. Even this limited growth masks some wide differences between work areas (see Figure 2). For example, while the FTE number of staff employed in children’s nursing grew by 2.7%, mental health nursing numbers only grew by 0.6% and community nursing services by 0.7%.

Figure 2: Change in nursing workforce by work area (index 100 = October 2014), October 2014–March 2019

Source: NHS Digital. NHS Hospital and Community Health Service (HCHS) monthly workforce statistics – March 2019 (2019).

Moving care from hospital to community settings has been a stated policy priority for successive governments. But, judging by changes in the nursing workforce, there is little evidence that this is being translated into practice. The number of district nurses has increased slightly over the past year (by 116 to 4,331 FTE), but shows an overall decline in recent years, while the number of health visitors has continued a long-term decline, falling 7.1% in the last year (to 7,588 FTE). The number of other registered nurses working in community settings has scarcely changed, at 24,560 FTE – almost exactly the same as it was three years ago (see Figure 3). In previous reports we have also highlighted the drop in school nurse numbers. This has continued: the number of school nurses fell by a further 3.1% to just 2,220 FTE.

Figure 3: Change in community nursing and health visiting, selected occupations (index 100 = October 2014), October 2014–March 2019

Source: NHS Digital. NHS Hospital and Community Health Service (HCHS) monthly workforce statistics – March 2019 (2019).

As a consequence, the relative sizes of the hospital and community nursing workforces have diverged even further over the past year (see Figure 4). While the number of nurses working in adult hospital nursing (acute, elderly and general) grew by 2.2% to 179,745 FTE, those working in community nursing (including school nursing and health visitors) actually fell by almost 1% to 43,218 FTE, while excluding health visitors this rose by just 0.7%.

Figure 4: Change in adult hospital nursing and community nursing/health visiting in the NHS in England (index 100 = October 2014), October 2014–March 2019

Source: NHS Digital. NHS Hospital and Community Health Service (HCHS) monthly workforce statistics – March 2019 (2019).

The NHS long term plan reaffirms the commitment of the Five year forward view, the 2014 plan for the NHS, to improve mental health services with new ring-fenced funding. Improving these services depends crucially on recruiting and retaining enough appropriately skilled staff. However, the number of nurses working in this area has risen by only 0.6% (216 FTE) over the last year (to 36,269 FTE), bringing it back up to the level it was four years ago and still well below where it was at the start of the decade. The number of nurses working in community mental health has risen by 2.9% (509 FTE) in the past year to 17,512 FTE, but the number of nurses working in other areas of mental health has fallen over the same period by 1.5%, to 18,757 FTE. The combined number of nurses in community and mental health nursing, including health visitors, is below the levels in 2014.

As noted earlier, registered nurses are also employed in social care. There are about 41,000 registered nursing jobs in adult social care in England, but there has been a significant decrease in recent years (of 10,500, or 20%, since 2012), and by 2% between 2017/18 and 2018/19. Skills for Care notes that this decline could be related to recruitment and retention issues, ‘but also may be a result of some organisations creating “nursing assistant” roles to take on some tasks previously carried out by nurses.’

Nursing support staff

Nursing support staff include nursing assistants and auxiliaries, nursing associates, nursing assistant practitioners and health care assistants (see Box 2).

Nursing support staff work alongside registered nurses to deliver patient care in many care environments, but the ‘mix’ between registered nurses and these nursing support staff varies between work areas. In contrast to the modest 1.5% growth in the number of registered nurses described above, the number of nursing support staff, who are within support to clinical staff, has grown more rapidly, by 3.4% (5,074 FTE) in the 12 months to the end of March 2019. This is the biggest increase in nursing support staff for 4 years.

Figure 5: Change in FTE numbers of nurses, health visitors, midwives and
nursing support staff in the NHS in England (index 100 = October 2014),
October 2014–March 2019

Source: NHS Digital. NHS Hospital & Community Health Service (HCHS) monthly workforce statistics – March 2019 (2019).

The number of staff in the comparatively new role of nursing assistant practitioner has risen by 14.3% in the last year to 5,994 FTE, overtaking the growth in health care assistants (2.7%) which now number 66,281 FTE. The new role of nursing associate started to appear with the opening of the Nursing and Midwifery Council’s (NMC) nursing associate register in January 2019. By the end of March 2019, there were 331 FTE nursing associates in employment, with a further 2,479 FTE trainee nursing associates in post. In contrast to the growth in these new categories of nursing support staff, the number of traditional, ‘on the job’ trained nursing assistants and auxiliaries has continued to decrease, falling 1.6% (783 FTE) to 47,193 FTE in the year to the end of March 2019.

Again, however, community services have fared even less well. In hospital acute, elderly and general care, the number of nursing support staff has increased by 4.8% (4349 FTE) to 97,839 FTE, compared with a rise of just 2.2% (342 FTE) in community services (15,736 FTE).

General practice

We continue to see a fall in the number of qualified permanent general practitioners, despite the government’s target, set out in 2016 in the General practice forward view, for an additional 5,000 GPs by 2020. This is part of an ongoing set of changes in skill mix and work patterns – alongside increasing numbers of non-permanent staff, and other clinical staff such as health care assistants and pharmacists.

The fall in permanent qualified GP numbers is occurring alongside a rise in the number of non-permanent staff – with increases in the numbers of GP registrars and GP locums.

The category of GP registrars includes foundation and specialty registrar trainees on placements in general practice. Although the source data on registrars has recently changed, indicative comparisons can be made back to 2015. These show that registrar numbers changed very little between March 2016 and March 2018, at around 5,200 FTE, but grew by 14.2% in the 12 months to March 2019, reaching a total of 6,039 FTE. If these trainees are included (so that the definition is restricted to ‘regular’ GPs), the total number of GPs is 33,420 FTE, an increase of 0.9% on 2018.

GP locums are temporary GPs who may be providing cover for permanent staff, or choosing to work more flexibly – sometimes referred to as ‘freelance GPs’. The number of locums has increased by 0.9% over the past year, to 1,316 FTE. Comparisons before this point are not possible due to changes in data collection.

These two groups – registrars and locums – account for 7,355 FTE staff in general practice, which is 21% of the workforce (up from 19% in March 2018). Including them in the total number of GPs brings it to 34,736 FTE GPs at the end of March 2019, 0.9% higher than at the same point in 2018.

However, over this year the number of patients registered at GP practices has increased by 1.2%, or more than 700,000 people. The result is that the number of GPs per person, even including registrars and locums, has fallen over the past year.

In 2019, 45% of male GPs worked 37.5 hours or over per week, compared with 15% of female GPs. With an ageing male GP workforce (48% are aged 50 or older, compared with 31% of female GPs) the number of ageing male qualified permanent leavers is likely to rise. Although trainee numbers are increasing, just over 60% of GP registrars are women. This is significant because, historically, women have been more likely to work part time; if this trend continues, the number of new trainees required to replace the outflow to retirement will be even higher.

The majority of staff in general practice are not GPs. In March 2019 there were 29,459 FTE other clinical staff (including nurses) and 67,036 FTE admin or non-clinical staff working in general practice. The number of non-GP clinical staff has grown faster than the number of permanent qualified GPs – in March 2016 there were 6% fewer non-GP clinical staff, but by March 2019 they had overtaken GPs to outnumber them by 8%.

Although there are a wide variety of different nursing roles in general practice, the vast majority (over 90%) of nursing staff are either practice nurses (11,484 FTE) or advanced nurse practitioners (3,555 FTE). The number of practice nurses has been falling in recent years, declining by a further 0.4% in the last 12 months. However, numbers of advanced nurse practitioners have grown sharply, rising by 9.8% in the year to March 2019. Some of this growth will be practice nurses converting to the new advanced nurse practitioner roles.

Numbers of other direct patient care staff working in general practice have also risen, by 5.6%, to 12,976 FTE over the year to the end of March 2019. Most of these staff are health care assistants (6,928 FTE), dispensers (2,506 FTE), phlebotomists (727 FTE) and pharmacists (1,029 FTE). This last workforce has grown substantially since March 2016, when there were only 276 FTE pharmacists.

As outlined above, ‘counting GPs’ is not straightforward and differing trends emerge depending on the choices made over which groups to include and exclude. The issue is further complicated by the fact that GP workforce statistics are also relatively new, and are subject to changes in data sources and methodology; they also include estimates for practices where data has not been submitted. In the context of ongoing shortages of GPs, high-profile commitments to improving GP numbers, and significant ambitions to change skill mix in general practice, it will be important to improve the consistency and reliability of these data to help track progress and understand changes.

Summary

Year-on-year analysis shows that the NHS in England had a total workforce of 1.24 million people working in hospital and community health services in March 2019. There has over the year been an overall increase of 2.8% (29,355) in the full-time equivalent (FTE) workforce to March 2019. This is by far the largest increase in the NHS workforce this decade. Professionally qualified clinical staff (2.2%) and clinical support staff (2.8%) have grown more slowly than NHS infrastructure support staff (4.7%). In addition, in the three months to 31 March 2019, the number of posts advertised as vacant was 2.4% higher than in the same period of 2018, at 89,589 FTE.

The relative sizes of the hospital and community nursing workforces have diverged even further over the past year. While the number of nurses working in adult hospital nursing (acute, elderly and general) grew by 2.2% to 179,745 FTE, those working in community nursing (including school nursing and health visitors) actually fell by almost 1% to 43,218 FTE, while excluding health visitors this increased by just 0.7%.

In contrast to the modest 1.5% growth in the number of registered nurses, the number of nursing support staff has grown by 3.4% (5,074 FTE) in the 12 months to the end of March 2019. This is the biggest increase in nursing support staff for four years. Growth of nursing support staff has been much higher in acute care (4.8%) than in community services (2.2%).

The number of GP practice nurses has continued to decline, by a further 0.4% in the last 12 months; but the number of GP-based advanced nurse practitioners has grown sharply, rising 9.8% in the year to March 2019.

At the end of March 2019, the number of permanent qualified GPs was 27,381 FTE, down 1.6% on 2018. This is 4.6% fewer permanent qualified GPs than in March 2016, continuing a long-term decline.

International comparisons

In previous years, we have shown how the UK’s health professional profile compares with other high income comparator countries, using Organisation for Economic Co-operation and Development (OECD) data. Caution should be used when interpreting such data, due to differences in definitions, but it does provide scope to make broad-brush comparisons.

The OECD data highlight that the UK is below OECD average both for practising doctors and practising nurses per population. Figure 13 shows the number of practising doctors per 1,000 population in 36 OECD countries, giving some indication of the relative availability of doctors. By this measure, the UK has just under three doctors per 1,000 population. This is below the OECD average and significantly lower than many other western European and Scandinavian countries, but not dissimilar to the USA, Ireland and Canada.

Figure 13: Practising doctors per 1,000 population, 2018 or nearest year

Source: Organisation for Economic Co-operation and Development. OECD Health Statistics 2019 (2019).

The OECD also notes that the growth in the number of doctors per person has been ‘particularly rapid in some countries that started with low levels in 2000, such as Korea, Mexico and the United Kingdom, converging to some extent to the OECD average’. This growth reflects significant policy attention to increasing medical training output in the UK, including the opening of new medical schools.

The UK is also reported to be below the OECD average for practising nurses (see Figure 14). There are approximately eight nurses per 1,000 population in the UK; this is a significantly lower ratio than in the most frequently cited comparator countries in western Europe, North America and Australasia, where the number is more often 10 nurses per 1,000 people, or higher.

Figure 14: Practising nurses per 1,000 population, 2018 or nearest year

Source: Organisation for Economic Co-operation and Development. OECD Health Statistics 2019 (2019).

The OECD notes that the growth in the number of practising nurses per population has been particularly rapid in countries that already had a relatively high number of nurses in 2000 – such as Norway, Switzerland and Finland – with ‘more modest’ growth in the United States, Canada and Australia. It also highlights that, ‘In the United Kingdom, the number of nurses per capita increased rapidly between 2000 and 2006, but has gradually decreased since then, so that the number per capita was slightly lower in 2016 than in 2000.’ While data for the years since 2016 will show a return to a slow upward trend in the UK, this has not mirrored the overall growth in nursing numbers shown in many comparator OECD countries since 2000.

One area of notable growth is in the number of practising pharmacists. The growth in the UK of pharmacists per 1,000 population has been the second highest of EU-15 countries. As a result it has gone from being below both the OECD and EU-15 averages to above both of them.

Figure 15: Percentage change in practising pharmacists per 1,000 population from 2002–17 or nearest year

Source: Organisation for Economic Co-operation and Development. OECD Health Statistics 2019 (2019).

Levels of reliance on international health professionals

In previous years, we have highlighted the NHS in England’s long-term, and often significant, reliance on international workers. This has been brought into sharp relief by the referendum vote to leave the EU and the subsequent assessment of its implications for both international health workers already working in the UK, and those who may be recruited in the future. Most recently, as we note in the introduction, additional categories of all medical practitioners, occupational therapists, psychologists, radiographers, speech and language therapists, and social workers have been added to the Shortage Occupation List by the government. This means that these occupations and professions will now join nurses and senior medical staff as categories that can be more easily recruited from other countries.

In this first section we look at how the UK’s reliance on international health professionals compares with other countries, using OECD data, with a focus on doctors and nurses. Figure 16 shows the percentage share of doctors who are ‘foreign trained’ across OECD 29 countries, giving an indication of the extent to which they are reliant on doctors trained elsewhere. It does not tell us when the doctors arrived, but is a loose measure of how ‘self-sufficient’ or otherwise different countries are in terms of the supply of doctors.

The UK reports about one in four doctors as being foreign trained. This is higher than the OECD average of approximately one in six, but not dissimilar to comparator countries such as the USA, Canada and Australia.

Figure 16: Foreign-trained doctors working in OECD countries, 2018 or nearest year, % of total workforce

Source: Organisation for Economic Co-operation and Development. OECD Health Statistics 2019 (2019).

The OECD reports that over the past decade the share of foreign-trained doctors has increased rapidly in Ireland, Norway, Switzerland and Sweden, and steadily in Belgium, France and Germany. In contrast, it has decreased slightly in the United Kingdom ‘as the number of domestically-trained doctors has increased slightly more rapidly’. Even so, the UK had more than 50,000 foreign-trained doctors in 2017.

Data on the level of reliance on international nurses is shown below in Figure 17. Overall, there tends to be a lower proportion of reported foreign-trained nurses in OECD countries than doctors. The average across OECD countries is about 6%, with the level in the UK being more than twice as high; but it is lower than in some comparator high income English speaking countries, such as Australia and Ireland, but much higher than in others, such as Canada and the USA.

Figure 17: Foreign-trained nurses working in OECD countries, 2018 or nearest year, % of total workforce

Source: Organisation for Economic Co-operation and Development. OECD Health Statistics 2019 (2019)

The OECD reports that, in absolute numbers, the United States has by far the highest number of foreign-trained nurses, with an estimated number of almost 200,000 registered nurses (RNs) trained abroad; the UK is next highest, having over 100,000 foreign-trained nurses in 2017.

As noted above, reporting on the ‘stock’ of foreign-trained health professionals within a health care system gives some indication of its level of reliance on international staff (or, alternatively, of the shortfall from any target for ‘self-sufficiency’). To get a clearer sense of the extent to which that reliance has shifted over time, and an indication of likely future trends, we can examine data on ‘inflow’ – annual trends in the number of new foreign-trained nurses that register in the UK each year.

In the figures below, data from the Nursing and Midwifery Council (NMC) is used to assess trends in inflow of nurses to the UK. There are almost 700,000 nurses and midwives on the NMC register – the ‘pool’ from which all employers must recruit. The total number of people on the register increased by 5,169 (0.9%) between March 2018 and March 2019. As noted above, more than 100,000 of those nurses were trained in another country, or approximately one in seven of the total number of registered nurses. There are about 33,000 registrants from EU countries, and another 73,000 trained in other, non-EU, countries.

Analysis of annual registration data gives a long-term perspective of changing levels of reliance on international nurses and midwives, as well as an indication of ‘flows’ of nurses into the UK.

Figure 18 below shows the annual number of nurses registering in the UK for the first time, from EU and non-EU countries, since 1990. The pattern is clear. There was a rapid increase in non-EU international inflow in the period up to 2001/2, mainly driven by active recruitment of nurses from the Philippines and India at a time of NHS-funded staff expansion. This was followed by a rapid overall decline in inflow in the period up to 2009/10. The next phase was a period of increased inflow as employers struggled to address shortages – mainly by recruiting from EU countries, such as Spain, Portugal and Italy. Finally, in the most recent period since 2016 and the referendum vote to leave the EU, there has been a rapid decline in inflow from the EU, but a rapid increase in non-EU international inflow – again, mainly from India and the Philippines.

Figure 18: Annual number of new NMC registrants from EU and non-EU countries, 1990-2019

Source: Nursing and Midwifery Council (NMC)/UK Central Council for Nursing, Midwifery and Health Visiting (UKCC), and authors’ analysis.

The NMC notes ‘a significant increase in the number of people from outside the EEA (European Economic Area) joining our register for the first time (an increase of 126.4 percent). The total on our register increased from 68,438 last year to 73,308 this year.’

To put into context the UK’s reliance on an international inflow of nurses (now mainly from non-EU countries): in 2018-19 more nurses first entered the UK register from the Philippines (3,118) than from Scotland, and more entered the register for the first time from India (1,791) than from Wales. Figure 19 compares the UK’s inflow of nursing registrants from international sources (both EU and non-EU) with new registrants coming from UK nurse education, each year since 1990.

Every year, at least one in every 10 new entrants to the NMC register (which makes them eligible to practise as a nurse in the UK), has come from other countries. In most years, this percentage inflow from other countries has been much higher – peaking at over 50% in 2001/2. The level of reliance on international inflow then dropped until 2010, after which there was a second period of growing reliance between 2011 and 2016, followed by a second recent period of decline, and then an increase in the most recent year, 2018/19.

Figure 19: Annual intake of new NMC registrants: % from UK and from international sources, 1990–2019

Source: Nursing and Midwifery Council (NMC)/UK Central Council for Nursing, Midwifery and Health Visiting (UKCC), and authors’ analysis.

The recent NMC data suggest that two different factors are impacting on international inflow of nurses to the UK. Shortages are driving an upward trend in the number of UK employers wishing to use active international recruitment. However, this has been constrained by the general approach to UK immigration policy in recent years, and further impacted by the referendum vote to leave the EU and subsequent uncertainties about the status of EU nurses.

The negative impact of immigration policy on inflow has been reduced, at least temporarily. In the introduction to this report, we noted the recent analysis by the Migration Advisory Committee (MAC), which highlighted changes made to immigration rules in 2018 that exempted all doctors and nurses from the immigration cap, leading to what the MAC described as ‘a vast increase of Tier 2 RCoS (Restricted Certificates of Sponsorship) applications being given to nurses and doctors’, – with nurses being the single largest user. The MAC also stated that ‘a significant number of stakeholders reported difficulties in the recruitment of nurses. Vacancy rates have been rising, even with increased employment and they ranked relatively highly in the shortage indicators’. The MAC recommended retaining nurses on the Shortage Occupation List. In addition, attempts have recently been announced to enable ‘fast-tracking’ of applications from international nurses, in order to make recruitment quicker.

Summary

Compared with most OECD countries, the UK has had a significant reliance on international doctors, but unlike key comparator OECD countries, this level of reliance is reportedly dropping. The UK is also above the OECD average in terms of its reliance on international nurses – it has the second largest number of international nurses of any OECD country.

Further analysis of the inflow of nurses to the UK register shows a varied picture across time, but a recent switch from EU inflow – now markedly reduced since three or four years ago – to a growth in inflow from non-EU countries. Uncertainties related to Brexit are a likely main factor in the shift of active recruitment of nurses away from EU countries to non-EU countries, such as India and the Philippines.

One in nine staff leaves the NHS each year, and needs to be replaced if the number of people working in the NHS is to remain consistent, let alone keep up with growing need. The leaver rate of nurses and health visitors increased significantly over this decade, from 8.5% in 2010/11 to 10.7% in 2017/18, before recovering slightly to 10.2% in 2018/19. In nursing, around 2% of the workforce leave the NHS each year at retirement age, while 8% leave before that age. Finding ways to support these staff to stay will be part of the solution to reducing staff shortages in the NHS. It is also important because people leave for a reason – and looking at retention focuses attention on why people leave, and how to improve staff experience and morale. Choosing to leave a job is a complex, personal decision, which can be the result of a number of things, such as work-life balance, pay, morale and job prospects.

Reasons for leaving the NHS

Over recent years, work-life balance in particular has increased as a reported driver, with more than two-and-a-half times as many people citing it as a reason for leaving the NHS in 2018/19 than in 2011/12 (see Figure 20). While this is partly accounted for by more nurses leaving and increased data availability, it has grown from representing 17% of stated voluntary reasons for leaving to 23%, where we have the relevant information. However, the analysis we can do here is limited because the most common reason reported for leaving is ‘other/not known’.

Figure 20: Change in reason for leaving given by staff (for voluntary resignations), 2011–12–2018–19

Source: NHS Digital. NHS Workforce Statistics.

Movement within the NHS

Retention is an issue not just in terms of the number of staff leaving the NHS entirely, but also the movement of people from their organisation. Community trusts have much higher rates of staff leaving than other types of trust – and twice as high as acute teaching trusts (see Figure 21). Retention rates are also lower at smaller acute trusts than medium or large acute trusts. Some of these findings will be driven by other factors, such as the types of staff they employ and their geographical location.

Figure 21: Leavers from the organisation, by type, 2018/19

Source: NHS Digital. NHS Workforce Statistics.

While there are some early positive signs from the NHS Improvement retention programme, and some indication that leaver rates have slowed this year, future progress will rely on the NHS’s ability to embed and spread these efforts in the context of ongoing staff shortages.